Information We Collect

Personal Information: We collect information you provide directly, including name, email address, phone number, postal address, and gardening preferences when you subscribe to our newsletter, request consultations, or contact us.

Automatically Collected Information: We collect device information, IP addresses, browser type, operating system, referring URLs, and pages visited through cookies and similar technologies.

Third-Party Information: We may receive information from social media platforms, analytics providers, and advertising networks in compliance with their terms and applicable privacy laws.

How We Use Your Information

We use collected information to:

• Provide gardening consultation services and customer support
• Send newsletters and gardening tips (with your consent)
• Improve our website and services through analytics
• Comply with legal obligations and enforce our terms
• Prevent fraud and ensure website security
• Personalize content and recommendations

Marketing Communications: We only send promotional emails to users who have explicitly opted in. You can unsubscribe at any time using the link in our emails.

Information Sharing and Disclosure

Service Providers: We share information with trusted third-party service providers (hosting, analytics, payment processing) under strict data protection agreements.

Legal Requirements: We may disclose information when required by law, court order, or to protect our legal rights and safety.

Business Transfers: Information may be transferred in connection with mergers, acquisitions, or asset sales, with notice to affected users.

No Sale of Personal Data: We do not sell, rent, or trade personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Measure advertising campaign effectiveness

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Newsletter subscribers' data is kept until unsubscription. Account data is deleted within 30 days of account closure requests.

Data Security

We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Object to or restrict processing
• Data portability
• Withdraw consent for marketing communications

To exercise these rights, contact us at support@floraly.blog. We will respond within 30 days of verified requests.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

International Data Transfers

Your information may be processed in the United States or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for international transfers as required by applicable privacy laws.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be announced through email notifications to subscribers or prominent website notices. Continued use after changes constitutes acceptance of the updated policy.

Compliance

This policy complies with applicable privacy laws including CCPA, GDPR, and Google Ads policies. We are committed to transparent data practices and user privacy protection.

Contact Information

For privacy-related questions or to exercise your rights, contact us:

• Email: support@floraly.blog
• Phone: (865) 546-6776
• Address: 2801 E Governor John Sevier Hwy, Knoxville, TN 37914

We are committed to protecting your privacy and will address any concerns promptly and professionally.

Acceptance of Terms

By accessing and using Floraly's website and services, you accept and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers who access or use our services. If you disagree with any part of these terms, you may not access our website or use our services.

Services Description

Floraly provides:

• Educational content about shade gardening and horticulture
• Plant selection consultation services
• Garden design planning guidance
• Seasonal care recommendations
• Newsletter subscriptions with gardening tips

All services are provided for informational and educational purposes. Results may vary based on individual circumstances, climate conditions, and gardening practices.

User Responsibilities and Acceptable Use

Users agree to:

• Provide accurate information when requesting services or subscribing
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not transmit harmful, offensive, or inappropriate content
• Not attempt to gain unauthorized access to our systems
• Comply with all applicable local, state, and federal laws

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Floraly or its content suppliers and is protected by United States and international copyright laws. Users are granted a limited license to view and download materials for personal, non-commercial use only. Reproduction, distribution, or commercial use requires written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

Payment Terms and Refund Policy

For paid consultation services:

• Payment is due at time of service booking
• We accept major credit cards and secure online payments
• Refunds are available within 30 days of service delivery if unsatisfied
• Cancellations must be made 24 hours before scheduled consultations
• All prices are in US dollars and subject to change with notice

Service Availability and Modifications

We strive to maintain consistent service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue services with reasonable notice. Scheduled maintenance will be communicated in advance when possible.

Disclaimers and Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific gardening results, plant survival, or suitability for particular purposes. Users assume all risks associated with implementing gardening advice. We disclaim liability for plant failure, property damage, or other losses resulting from our recommendations.

Limitation of Liability

To the maximum extent permitted by law, Floraly and its employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid for services in the preceding 12 months.

Indemnification

You agree to indemnify and hold harmless Floraly, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Termination

We may terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties. Upon termination, your right to use our services ceases immediately.

Dispute Resolution

Any disputes arising from these terms or our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Knoxville, Tennessee. You waive any right to participate in class action lawsuits or class-wide arbitrations.

Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the courts of Knox County, Tennessee.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms. We encourage users to review these terms periodically.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.

Compliance and Legal Information

These Terms and Conditions comply with Google Ads policies, Google Business policies, and applicable state and federal consumer protection laws. We are committed to fair business practices, transparent communication, and ethical service delivery within the gardening and landscaping industry.

Contact Information

For questions regarding these Terms and Conditions, please contact us:

• Email: support@floraly.blog
• Phone: (865) 546-6776
• Business Hours: Monday-Friday 9:00 AM - 5:00 PM EST
• Address: 2801 E Governor John Sevier Hwy, Knoxville, TN 37914

We are committed to addressing your questions and concerns promptly and professionally while maintaining compliance with all applicable terms and regulations.

General Information Disclaimer

The information provided on this website is for general informational and educational purposes only. While we strive for accuracy, Floraly makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website for any purpose.

Gardening and Horticultural Advice

All gardening advice, plant recommendations, growing tips, and horticultural information provided are for educational purposes only and should not be considered as professional consultation. Gardening results may vary significantly based on:

• Local climate conditions and hardiness zones
• Soil composition, pH, and drainage characteristics
• Individual gardening experience and techniques
• Seasonal weather variations and environmental factors
• Plant variety and source quality

We strongly recommend consulting with local agricultural extension services, certified master gardeners, or professional horticulturists before making significant gardening decisions or investments.

Plant Safety and Health Warnings

Important Safety Notice: Some plants mentioned on this website may be toxic, poisonous, or harmful to humans, children, pets, livestock, or wildlife if ingested, touched, or inhaled. Plant toxicity can vary by species, part of plant, and individual sensitivity.

Before introducing any new plant species to your property, always research plant safety through reliable sources such as the ASPCA Poison Control Center, local poison control centers, or veterinary professionals. Floraly is not responsible for any adverse effects, injuries, illnesses, or damages resulting from plant selection, handling, or gardening activities.

No Professional Relationship

The content on this website does not create a professional service relationship between Floraly and users. Our content should not replace professional landscape design consultation, soil testing, plant pathology services, or horticultural consultation for complex projects, commercial applications, or specific site conditions requiring expert analysis.

External Links and Third-Party Content

This website may contain links to external websites, social media platforms, or reference third-party products and services. Floraly does not endorse, control, or assume responsibility for the content, accuracy, privacy practices, or availability of external sites. We are not liable for any loss or damage arising from your use of external websites or third-party services.

Limitation of Liability

To the fullest extent permitted by applicable law, Floraly shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of this website or reliance on any information provided.

No Guarantees or Warranties

We make no guarantees about gardening success, plant performance, or specific results from following our advice. Gardening involves inherent risks including plant failure, weather damage, pest issues, and other uncontrollable factors. All information is provided "as is" without warranty of any kind.

Medical and Allergy Disclaimers

This website does not provide medical advice. Individuals with plant allergies, respiratory conditions, or other health concerns should consult healthcare professionals before engaging in gardening activities or exposure to specific plants. Some plants may cause allergic reactions or respiratory irritation.

Compliance and Legal Information

This disclaimer complies with Google Ads policies, Google Business policies, and applicable consumer protection laws. We are committed to transparent communication and responsible information sharing within the gardening and landscaping industry.

Updates to Disclaimer

This disclaimer may be updated periodically to reflect changes in our services, legal requirements, or industry standards. Users are encouraged to review this page regularly for any modifications.

Contact Information

For questions about this disclaimer, our services, or to report any concerns, please contact us:

• Email: support@floraly.blog
• Phone: (865) 546-6776
• Business Hours: Monday-Friday 9:00 AM - 5:00 PM EST
• Address: 2801 E Governor John Sevier Hwy, Knoxville, TN 37914

We are committed to addressing your questions and concerns promptly and professionally while maintaining compliance with all applicable policies and regulations.